The option to add a second email address to a customer record is only available when you are creating a new customer record.
Go to Customers > Add Contact
When filling in the Contact Information, you have the option + Add another email situated below the space to write the first email. You can add up to three extra emails.
If you want to add a second email address but you don't want to delete your customer record because you already have important information, you can always add an Additional Contact to include the extra email.
Go to Customers > Select customer > Locations/Contacts > Additional Contacs +
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