Quickbooks errors can often be ambiguous and confusing.  The error messages most of the time do not make a lot of sense to non-programmers, but with a little guidance from Kickserv tech support, we can get you back on track and syncing.

Step #1. Remove all invoices from the Ready To Sync queue and run the global green sync from our primary Kickserv QB page in your account.  This is ALWAYS step one for any object or situation that will not successfully sync either way.

Step #2. What is the current error message?  If there are no errors then proceed to adding just one invoice back into the Ready To Sync queue and run the sync.

Step #3. What error messages do you have?

Step #4. Search for them here in our help.kickserv.com page and/or contact Kickserv support with error message.

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