Have you ever found yourself receiving a new work request, only to have to play phone tag and collect a bunch of prerequisite information about the job? For Standard subscriptions and up, we provide the choice of displaying custom fields on your contact form. Your customers and leads can fill out whatever information you decide is necessary to understand the scope of the request before you book it.
The custom fields and their inputs are designed to transfer from the contact form to both the request in your inbox, and any job/opportunity record that results from accepting the request, so that your team members in the office and in the field immediately have access to all the information they need.
Another logical step was to bring across the service-specific functionality of the custom fields. Your contact form will always display any general custom fields you’ve chosen to show, in addition to changing the service-specific fields based on what service your customers select.
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