When you feel you want to delete a customer, the better options are:
Or to make it inactive.
So, what you need to do is make the customer inactive directly from QuickBooks and then run the sync:
Go to the customer record
Click on "Edit"
Click on "Make inactive" at the bottom of the customer record
Run the sync
If you make inactive from Kickserv, nothing will happen with the customer in QuickBooks when you sync it.
When you make the customer inactive it will look like this on QuickBooks:
You will still be able to see the customer if you include the inactive contacts on the Customers tab. To see this go to the Customers tab, click on the gear icon, and then click on "Include Inactive".
And your customer record will look like this in Kickserv:
If you still want to delete the contact, you can do it directly from Kickserv (Customer record Edit contact Delete), but have in mind this won't affect the contact on QuickBooks. If you delete it, remember to make it inactive also in Quickbooks.
If you want to know how to make your customer active again, click on the link.
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