How to change your Master Admin email in QBOE

The master admin email is one way to keep the authentication between your two applications communicating successfully.  
To update or check your QuickBooks Online master admin email

• Log into your QBO account

• In the upper right click on the gear for settings

• Choose Intuit Account

• Update your master admin email address

• Now return to your Kickserv account log in as Owner

• In the upper right-click the settings icon

• Choose Manage Users and locate your owner profile

Note:

 Does your owner email match our QBO master admin email?