Adding Google reCAPTCHA to stop malicious Contact Form submissions

For Premium and Business plans: you can add CAPTCHA protection to your Contact Form to help prevent bad actors from sending you spam messages. reCAPTCHA is a free tool from Google that can plug into your Contact Form with no coding required.

You must have a Google account to proceed. Get a free one here if necessary.

From the Customer Center & Contact Form settings screen, scroll down to the reCAPTCHA section at the bottom.

Click on the Sign up for reCAPTCHA link, and login to your Google account.

Enter a label in the Label box (something like "Kickserv Form CAPTCHA" will do nicely).

Important: Under reCAPTCHA Type, select reCAPTCHA v2, not reCAPTCHA v3.

Select the I'm not a robot option under reCAPTCHA v2.

In the Domain section, enter app.kickserv.com.

Accept the reCAPTCHA Terms of Service.

Check Send alerts to owners if you would like to be notified when the reCAPTCHA check stops a potential malicious form submission.

Submit the form. You'll see a screen that shows your site key and client key.

Copy and paste them into the appropriate boxes on the Kickserv settings screen and click Save.

That's it! Now, when a potential customer fills out your Contact Form, they may be required to prove they aren't a robot out to send you spam.